You trust your team, right?

They’re smart, capable, and they know better than to click on suspicious links or open unexpected attachments.

They already know that phishing emails look trustworthy on purpose. To trick them into giving away sensitive data or downloading malicious software.

So, they’re not the type to fall for it.

At least, that’s what they think…

Here’s the problem: Just because someone’s confident they could spot a phishing attack, it doesn’t mean they can. It’s a false sense of security – and it’s exactly what cyber criminals count on.

New research has found that a huge 86% of employees believe they can confidently identify phishing emails… yet over half of them have fallen for some form of scam in the past.

Think about that for a second.

These are people who knew about phishing, felt sure they wouldn’t be tricked, and yet still got caught out. That’s because cyber criminals aren’t just sending out the obvious “foreign prince” emails anymore. They’re using sophisticated tactics like:

• Emails that look like they’re from your bank or suppliers.
• Fake invoices that appear totally legitimate.
• Messages that seem to come from your own colleagues.

Because phishing scams have evolved, they’re much harder to spot. And when someone thinks they’re too smart to fall for one, that’s when they’re most at risk.

Overconfidence in cyber security is a classic case of the Dunning-Kruger effect – a psychological phenomenon where people tend to think they know more than they do.

What’s the problem with being too confident?

Well, when people believe they’re invincible to scams, they don’t take the necessary precautions. Instead of double-checking links or questioning unexpected emails, they just assume “I’d never fall for a scam” and carry on clicking. This is how cyber criminals end up accessing business systems and data.

So, what’s the good news?

You can lower the risk of getting hit by a phishing attack. But it starts with a shift in mindset. Instead of assuming your people know what they’re doing, make sure they’re properly informed. Regular phishing awareness training can make a massive difference, helping your staff to recognise newer and more subtle scams before it’s too late.

Training alone isn’t enough, though. Your employees also need to feel comfortable reporting anything suspicious, or they might stay quiet about a potential scam. And that gives cyber criminals the upper hand. Creating a workplace culture where security concerns are welcomed (not criticised) is just as important as education.

Cyber security isn’t about intelligence; it’s about vigilance. Even the most tech-savvy employee can be caught off guard by a well-crafted scam. The key is to assume a threat is real, remain cautious, and never rely on confidence alone. 

The moment someone thinks “I’d never fall for that” is often the moment they do.

Spreadsheets have been a go-to business tool for decades now. They’re familiar and easy to use (and if we’re being honest, we can all feel like a bit of a genius when we get that one formula to work, right?).

The problem is, 90% of businesses are still relying on outdated spreadsheets to manage important data, even though they’re slowing things down and increasing the risk of errors.

Think about it: How often do you get stuck manually entering data, fixing mistakes, or trying to figure out if you’re looking at the latest version of that important spreadsheet? It’s so frustrating – and you’re not alone.

Research shows that although 82% of businesses have automation on their roadmap, only 43% plan to implement it in the next year. This means that many businesses are still dealing with the same spreadsheet-related headaches, when they could be working much more efficiently.

So, how could automation help your business?

Instead of spending hours plugging in numbers and double-checking calculations, automation tools can handle data collection, processing, and reporting for you. That means fewer mistakes, less time wasted, and real-time updates that keep everything running smoothly.

Automation tools also come with built-in security features, so you don’t have to worry about who has access to what.

Despite all these benefits, a lot of businesses are hesitant to make the switch. Spreadsheets feel safe and familiar, and change can be intimidating. But sticking with outdated tools is holding you back.

The good news is you don’t have to overhaul everything overnight. Start small. Look at the areas where automation could save you the most time and hassle, like payment tracking, customer data, or reporting.

Once you see how much easier things get, you’ll wonder why you didn’t switch sooner.

If you’re ready to see how automating some of your business processes could improve productivity, we can help. Get in touch.

If you’ve ever used Incognito mode in Chrome, you probably know the basics: It lets you browse without saving your history, cookies, or other temporary data.

But was it ever truly private?

Not entirely…

Until recently, if you copied something from an Incognito tab, like text, an image, or a web address, Windows could still save it in your clipboard history and even sync it to other devices.

Not exactly what you might want from a “private” browsing session, right? 

Microsoft has quietly stepped in to fix that loophole, making Incognito mode even more private.

When you open an Incognito tab in Chrome (or InPrivate mode in Edge), your browser stops saving: 

• Your browsing history (so nobody else using your device can see what websites you’ve visited) 
• Cookies and site data (so websites won’t remember you after you close the tab) 
• Form data (so your browser won’t autofill your details next time) 

This can be handy for things like: 

• Checking flight costs or hotel bookings without tracking cookies causing price hikes 
• Logging in to multiple accounts without having to sign out 
• Using a shared computer without leaving a trail 

Let’s say you’re copying confidential business information or a personal message while in Incognito mode. Before this update, Windows would have saved that copied text in your clipboard history, meaning anyone who pressed Windows Key + V later could see it. 

Even worse? If you had Cloud Clipboard enabled (which syncs clipboard data between Windows devices), your copied content could end up on another device entirely.

Microsoft spotted this issue and patched it, making sure that when you copy something in Incognito mode, Windows won’t save it to your clipboard history or sync it to the cloud.

So, now your activity truly disappears when you close the tab (Google has since picked up this change and rolled it into Chrome updates for everyone.) 

Meanwhile, Microsoft has made another small but useful privacy improvement: Media previews are now hidden when using Incognito mode. 

Normally, when you play a YouTube video (or any media) in Chrome, Windows shows a preview of what’s playing whenever you adjust the volume or check the media panel. If you’re on the lock screen, it even shows details like the video title and artwork. 

Watching something in Incognito? Thanks to the update, now it just says, “A site is playing media”. No titles, no thumbnails, no details. 

This means that if you’re watching a sensitive video (business-related or otherwise), there’s no accidental exposure if someone else glances at your screen. 

If you use Incognito mode for private browsing, you’re now getting better protection than before, even if you didn’t realise there was a problem in the first place.

But remember: Incognito mode still doesn’t hide your activity from your internet provider, work network, or the websites you visit. It’s great for local privacy on your device, but it won’t make you completely anonymous online. 

If you need help making sure your sensitive business data stays private, get in touch.

Microsoft is really leaning into AI lately. And its latest idea is to make Copilot open automatically when you launch Microsoft Edge. Right now, if you want to use Copilot in Edge, you must click the little icon in the sidebar. No big deal.

But the auto-open feature would mean Copilot is there, ready and waiting in the sidebar, as soon as you open your browser or start a new tab.

Some people would love this, and some people won’t. But either way, it’s looking more and more like Microsoft wants Copilot to be an everyday part of using Edge. 

Another feature being tested is an “Ask Copilot” button in the Settings menu. This would mean if you ever got stuck trying to change a browser setting, for example, you could just ask Copilot for help instead of digging through all the options. If it works well, it could become a great time-saving feature for businesses.

If your team uses Edge, here’s how you could benefit: 

• Faster troubleshooting: Something in Edge not working? Instead of searching Google (or calling IT), you could just ask Copilot for help. 

• AI on standby: Whether you need help summarising a long article, brainstorming an email, or even writing a quick message, Copilot would always be open and ready. 

• Better security: Microsoft is also testing “Scareware Blocker”, an AI-powered feature that helps detect and block scam websites in real time. 

It’s hard to say when these updates could roll out, if they roll out at all. Microsoft loves to test features in Edge Canary (its experimental version of Edge), but not everything makes the final cut. 

That said, Microsoft has been pushing AI hard, so there’s a good chance this will stick. 

Auto-open for Copilot could be helpful if you like AI and want a built-in assistant that’s always ready to go. But if you prefer your browser to be just a browser, then this update might be annoying.

And of course, there’s the question of privacy. Microsoft hasn’t said how this will work yet, but if Copilot is always open, some people might feel a little uncomfortable with that. 

If this rolls out, Copilot could become a permanent fixture in Edge, helping you work smarter, troubleshoot issues, and stay safe from scams. If Microsoft considers privacy concerns and gives you the option to turn it off (which is possible), it could be a great new addition.

Need a hand getting started with Copilot? We can help – get in touch.

Do you feel like you’re constantly hearing about cyber attacks lately?

You’re not imagining things.

Cyber attacks are on the rise. And they’ve overtaken other risks as the number one concern for many businesses worldwide. From ransomware and data breaches to IT disruptions that bring operations to a standstill, cyber threats are keeping business owners up at night – and for good reason.

Imagine losing access to your customer database, having sensitive information leaked, or being locked out of your systems until you pay a large ransom. These aren’t just hypothetical scenarios… this is the nightmare faced by businesses of all sizes every day.

If your business becomes a victim of a cyber attack, the impact could be devastating. It can lead to everything from financial loss to a damaged reputation, not to mention the cost of downtime while your business recovers.

Advancements in technology – especially artificial intelligence (AI) – have given cyber criminals access to more sophisticated tools, making it easier for them to launch attacks.

Cyber incidents are one of the main reasons for business interruption, which is where operations grind to a halt due to unexpected events (like glitches and cyber attacks). As our dependence on digital tools grows, so does the need to protect them.

We bring good news. While cyber threats are evolving, so are the tools designed to combat them. AI-powered technologies can provide better insights, help detect threats earlier and allow for faster responses.

But even with advanced tools, the human element remains crucial. Your employees need to understand the risks and be trained to recognise potential threats, whether it’s a suspicious email or unusual activity in your systems.

So, how concerned should you be about cyber attacks?

Very.

We see that as a good thing. The more aware you are about how serious these threats are, the better you can protect your business. The key is to be proactive. Stay informed, invest in strong security measures, and make your team one of your greatest defences.

If that sounds overwhelming, don’t worry; we can help prepare your employees and make your systems safer. Get in touch.

Think about the last online ad you clicked…

Did you just assume it was genuine?

If you said yes, you’re not alone – and this is exactly what scammers are counting on.

“Malvertising”, or malicious advertising, is where scammers use online ads to trick you into downloading malware (malicious software), sharing sensitive information like passwords, or even handing over money.

These attacks are becoming more sophisticated, and they’re a growing threat to businesses of all sizes. Worse yet, you don’t even need to click on these ads to become a victim; just loading the ad in an out of date browser can be enough to compromise your device.

The three most common malvertising techniques are known as scam malvertising, fake installer malvertising, and drive-by download malvertising. Here’s a little more about them:

• Scam malvertising is where an ad claims that your computer is infected and urges you to call for support. Once you do, the scammers convince you to install software that gives them control over your system. Then they charge you to “fix” the fake issue.

• Fake installer malvertising often uses ads that lead you to cloned websites of brands you trust. You download software, thinking it’s legit… but, instead, you’re downloading malware onto your device.

• Drive-by download malvertising is where ads infect your computer without you even clicking on anything. This type of malvertising exploits outdated browsers and installs malicious files or extensions automatically.

Recognising these scams is the first step to keeping your business safe. If you see an ad claiming you’ve been hacked or urgently need to act, stop and think: How would this company even know anything about your computer?

Also, make sure you double-check links before you click. If the link isn’t sending you to a legitimate domain, steer clear. And most importantly, make sure you’re running the latest version of your browser, as updates patch vulnerabilities that malvertising often exploits.

Don’t forget to share this knowledge with your employees, too. They’re your first line of defence – and training them to spot suspicious ads can save your business from serious trouble.

Scammers want you to trust without thinking. But a healthy dose of scepticism can make all the difference. Next time you see an ad that feels wrong, trust your gut… and ask yourself if it’s safe before you click.

Want to train your team to protect your business from malvertising and other online scams? We can help, get in touch.

Weak passwords are one of the biggest security risks to your business.

Why?

Because cyber criminals are getting smarter than ever before. If they manage to crack just one password, they could gain access to your sensitive business data, financial information, or even gain control of your entire system.

Cyber criminals use automated tools to guess passwords, allowing them to try out millions of combinations in seconds. So, if you’re using something like “Password123” or “CompanyName2025”, you’re practically handing them the keys to your business.

A compromised password can lead to big issues, such as:

• Data breaches
• Financial losses
• Identity theft
• Reputation damage

But how do you create strong passwords without driving yourself (and your team) mad?

Think of your password like a secret recipe, where only you should know the ingredients. It should:

• Be at least 14 characters long (the longer, the better)
• Include a mix of uppercase and lowercase letters
• Contain a few numbers and symbols (like @, $, %, or &)
• Not contain any common words or easily guessable information (like birthdays, names, or the word “password”)

Instead of using a single word, you could try a passphrase – a short, random sentence that only you would understand. For example, instead of “Sailing2025”, try something like “Coffee&CloudsAreGreat9!”. This is much harder to crack, yet still easy to remember.

You should also steer clear of these common mistakes:

• Using personal info (your name, birthday, business name, etc.)
• Reusing the same passwords across multiple accounts
• Using simple sequences (“123456” or “abcdef”)
• Storing passwords in an easily accessible place (like a sticky note on your desk)

If remembering unique passwords for every account sounds impossible, there is another option: Password managers. These generate strong passwords, store them securely and autofill them for you.

With a password manager, you only need to remember one strong master password for the manager app itself. The rest are encrypted and stored safely, reducing the risk of data breaches.

Even the strongest password isn’t foolproof, which is why multi-factor authentication (MFA) is also important. MFA requires a second form of verification, like a one-time code sent to your phone or generated from an authentication app.

If you have employees accessing your business systems, it’s a good idea to have a password policy in place to explain your rules and why they’re important. This should include:

• Unique passwords for each system and account
• Regular security training on password best practices
• Business-wide use of MFA for critical systems
• Scanning for compromised passwords regularly

By making password security a priority, you can reduce the chances of a cyber attack creating a nightmare for your business.

And if you need help making your business more secure, get in touch.

Imagine you’re watching the news and see that a criminal is targeting houses in your area.

Would you leave your front door unlocked tonight?

I wouldn’t think so.

Yet this is essentially what many businesses do when they put off fixing vulnerabilities in their systems. And it happens a lot, with over two-thirds of businesses taking more than 24 hours to address serious security issues.

This is a worrying statistic. Because the longer vulnerabilities remain open, the greater the risk of cyber attacks, data breaches, and major disruptions.

So, what exactly is a vulnerability?

In simple terms, it’s a weakness in your system (like outdated software or misconfigured security settings) that cyber criminals can use to gain access to your business data. These weaknesses are often flagged by security tools. But responding to them fast enough is where many businesses fall short.

Many businesses have IT staff. But they can get bogged down by manual processes, wasting hours trying to make sense of incomplete data or juggling multiple tools that don’t talk to each other. This slows down response times and increases costs… while your business remains exposed.

The problem is this: Every hour a vulnerability is left unaddressed is another hour cyber criminals have to exploit it.

Luckily, there’s an easy solution. Partnering with a reliable IT support provider can make things easier. Instead of your team scrambling to identify and patch vulnerabilities, an expert technology partner (like us) can step in with smarter tools and faster processes. We combine automation and expertise to identify risks, prioritise what needs fixing, and respond quickly to make sure your systems are secure. 

Cyber criminals are always looking for ways to exploit weaknesses. Don’t give them the chance.

If keeping on top of vulnerabilities feels overwhelming, let us make it simple for you. Get in touch.

Have you ever stopped to wonder how many phishing scams your employees encounter each day? The answer might come as a nasty surprise.

Last year, the number of employees clicking on phishing links TRIPLED – and businesses everywhere are paying the price.

Before we dive into this situation a little more, let’s rewind a bit.

Phishing is where scammers try to steal sensitive information (like passwords or payment details) by pretending to be a trusted source.

Maybe your employee gets an email that looks like it’s from Microsoft, with a link to a login page. Once your employee enters their details, that information falls right into the hands of criminals… and from this, they get the keys to your business. 

Here’s the really worrying part: Phishing attacks aren’t just happening more often, they’re getting harder to spot, too.

Email phishing is still a big issue, but scammers are branching out; planting fake links in search engines, social media, online ads, and website comments. Scammers know that employees are taught to be cautious about emails, so they’re finding new ways to slip through the cracks. 

So, why are more people falling for these scams?

Part of the problem is fatigue. Employees see so many phishing attempts in their inboxes, it’s difficult to keep their guard up every minute of the day. Scammers are also getting more creative, using fake websites and emails that are almost impossible to tell apart from the real thing.

And they’re now targeting trusted platforms like Microsoft 365, which hold a goldmine of business data.

Your people can either be your greatest defence or your biggest vulnerability. A well-trained, alert team can spot phishing attempts before any damage is done. But if they’re unaware or unprepared, a single click can open the door to financial losses, stolen data, and a whole world of trouble for your business.

So, what’s the solution?

Start with education. Make sure your team knows what phishing looks like, not just in emails but across the web. Teach them to question unexpected requests for their login details, double-check links, and report anything suspicious. And don’t rely on memory alone; regular training sessions can keep the risk of phishing scams fresh in your employees’ minds.

At the same time, don’t leave all the responsibility on your team’s shoulders. Tools like multi-factor authentication (MFA) add an extra layer of security, so even if a password does get stolen, attackers can’t get in. Combine this with up-to-date software and a strong cyber security plan, and you’ve got a much better chance of keeping your business safe. 

Phishing scams aren’t going away any time soon, but with the right approach, you can stop your business from becoming another statistic.

Need help protecting your business data? We can help – get in touch.

So, you’ve gone ahead and upgraded to Windows 11. You’re ready to explore the fresh design and all the new features. But instead of smooth sailing, your computer slows to a crawl… random errors start popping up… and you can’t install any security updates…

That’s the nightmare faced by businesses that try to run Windows 11 on unsupported hardware.

Hardware requirements are a checklist you should use to make sure your business devices can handle an upgrade.

Think of it like a recipe: If you’re missing a key ingredient, the dish won’t turn out quite right. And while you might like to improvise in the kitchen, it’s better not to risk it with your business tech.

Windows 11 brings a leap forward in both performance and security. If you want to make that jump, you need a solid foundation in the form of modern hardware that can support its advanced features.

One of the key requirements for Windows 11 is something called TPM 2.0. This is a small chip that acts like a security vault for your PC, locking away passwords, encryption keys, and other sensitive data. TPM 2.0 is also essential for preventing certain types of cyber attacks. Without it, your system is more vulnerable.

Other requirements – like enough memory (RAM), sufficient storage, and a compatible processor – help to make sure your device can run Windows 11 smoothly.

Microsoft has warned that forcing Windows 11 onto unsupported hardware is a risky move. Sure, you can do it – but you’ll be on your own if things go wrong. Your device won’t receive updates, including critical security patches that keep your systems safe from cyber attacks and other threats. Without updates, your business’s devices become an easy target.

So, you might be thinking – why not just stick with Windows 10?

Here’s the thing: Microsoft is ending free support for Windows 10 in October this year. After that…

• No more updates
• No more fixes
• And no more free security patches.

There is an option to pay for extended security updates, but it’s not a permanent solution. Upgrading to Windows 11 helps to make sure your systems stay secure for the long haul, without extra costs and headaches down the line. And beyond the security benefits, Windows 11 comes with loads of productivity tools designed to make your business run more smoothly.

If upgrading your hardware feels like an unnecessary expense, think of it as an investment. Modern devices don’t just meet Windows 11’s requirements; they run faster, last longer, and reduce the risk of downtime.

The bottom line is that hardware requirements aren’t just suggestions – they’re there to protect your business and give your team the tools they need to succeed.

If your devices don’t meet Windows 11’s requirements, now is the time to plan your next steps. Don’t wait until Windows 10 support ends or your systems become a security risk for your business.

We can help you upgrade without the stress. Get in touch.